Problem Note 53368: Expanded nodes and links are inactive and link start and end dates are displayed in an incorrect format in SAS® Social Network Analysis Server
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In SAS Social Network Analysis Server, the following symptoms might occur on the SAS Social Network Analysis tab.
- Expanded nodes and links are inactive (grayed out).
- The start dates and end dates for links are displayed with different formats when you use the time slider.
This problem occurs when you use a non-US locale (YYYY-MM-DD format) on the SAS Social Network Analysis Server machine.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Social Network Analysis Server | Microsoft® Windows® for x64 | 3.1 | 6.2_M1 | 9.4 TS1M2 | |
| Microsoft Windows 8 Enterprise 32-bit | 3.1 | 6.2_M1 | 9.4 TS1M2 | |||
| Microsoft Windows 8 Enterprise x64 | 3.1 | 6.2_M1 | 9.4 TS1M2 | |||
| Microsoft Windows 8 Pro 32-bit | 3.1 | 6.2_M1 | 9.4 TS1M2 | |||
| Microsoft Windows 8 Pro x64 | 3.1 | 6.2_M1 | 9.4 TS1M2 | |||
| Microsoft Windows 8.1 Enterprise 32-bit | 3.1 | 6.2_M1 | 9.4 TS1M2 | |||
| Microsoft Windows 8.1 Enterprise x64 | 3.1 | 6.2_M1 | 9.4 TS1M2 | |||
| Microsoft Windows 8.1 Pro | 3.1 | 6.2_M1 | 9.4 TS1M2 | |||
| Microsoft Windows 8.1 Pro 32-bit | 3.1 | 6.2_M1 | 9.4 TS1M2 | |||
| Microsoft Windows Server 2008 | 3.1 | 6.2_M1 | 9.4 TS1M2 | |||
| Microsoft Windows Server 2008 R2 | 3.1 | 6.2_M1 | 9.4 TS1M2 | |||
| Microsoft Windows Server 2008 for x64 | 3.1 | 6.2_M1 | 9.4 TS1M2 | |||
| Microsoft Windows Server 2012 Datacenter | 3.1 | 6.2_M1 | 9.4 TS1M2 | |||
| Microsoft Windows Server 2012 R2 Datacenter | 3.1 | 6.2_M1 | 9.4 TS1M2 | |||
| Microsoft Windows Server 2012 R2 Std | 3.1 | 6.2_M1 | 9.4 TS1M2 | |||
| Microsoft Windows Server 2012 Std | 3.1 | 6.2_M1 | 9.4 TS1M2 | |||
| Windows 7 Enterprise 32 bit | 3.1 | 6.2_M1 | 9.4 TS1M2 | |||
| Windows 7 Enterprise x64 | 3.1 | 6.2_M1 | 9.4 TS1M2 | |||
| Windows 7 Home Premium 32 bit | 3.1 | 6.2_M1 | 9.4 TS1M2 | |||
| Windows 7 Home Premium x64 | 3.1 | 6.2_M1 | 9.4 TS1M2 | |||
| Windows 7 Professional 32 bit | 3.1 | 6.2_M1 | 9.4 TS1M2 | |||
| Windows 7 Professional x64 | 3.1 | 6.2_M1 | 9.4 TS1M2 | |||
| Windows 7 Ultimate 32 bit | 3.1 | 6.2_M1 | 9.4 TS1M2 | |||
| Windows 7 Ultimate x64 | 3.1 | 6.2_M1 | 9.4 TS1M2 | |||
| 64-bit Enabled AIX | 3.1 | 6.2_M1 | 9.4 TS1M2 | |||
| 64-bit Enabled Solaris | 3.1 | 6.2_M1 | 9.4 TS1M2 | |||
| HP-UX IPF | 3.1 | 6.2_M1 | 9.4 TS1M2 | |||
| Linux for x64 | 3.1 | 6.2_M1 | 9.4 TS1M2 | |||
| Solaris for x64 | 3.1 | 6.2_M1 | 9.4 TS1M2 | |||
A fix for this issue for SAS Social Network Analysis Mid-Tier 6.2 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/P77.html#53368A fix for this issue for SAS Social Network Analysis Mid-Tier 3.1_M1 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/L89.html#53368| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2015-02-03 14:31:48 |
| Date Created: | 2014-07-01 09:32:37 |